Answers to your curiosities

Product questions

Is there any THC in your products?

All our CBD has < 0.3% THC.

How much CBD is in each JoySol product?

Daily A.M. Oil Drop Blend: 50MG CBD 1ML, Gummies: 10MG CBD/per gummy. Learn more

Daily Boost Oil Drop Blend: 25MG CBD 1ML. Learn more

Daily P.M. Oil Drop Blend: 50MG CBD 1ML, Muscle + Joint Lotion: 500MG CBD per container, Foot Cream: 500MG CBD per container. Learn more

Will I test positive on a drug screen using JoySol?

While uncommon, consumption of hemp products may lead to a positive drug test for tetrahydrocannabinol (THC). Trace amounts of delta-9-tetrahydrocannabinol (THC) are inherently present in all hemp plants. The legal limit of THC in hemp is < 0.3%. If you are subjected to drug testing, consult your healthcare provider before consuming any hemp products.

CBD can interact with some prescription medications. Consult your healthcare provider before consuming any JoySol products.

Are your products vegan-friendly?

Yes, our oil blend products and gummies are vegan, our topicals are not.

How should I use the dropper when taking the oil drops?

Shake well before using, then take 1/2 dropper (.5 ml) to 1 full dropper (1 ml) as needed. Avoid touching the dropper to your mouth to preserve the quality and be sure to store it at room temperature away from light.

Shipping questions

Where do you ship and how long does it take?

We ship primarily through UPS within the U.S, excluding AK, IA, LA, MI, NY, RI, TX, UT, and WV. Orders received by 11:00 AM MST will ship that day. Any order received after 11:00 AM MST will be shipped the next business day (Monday thru Friday excluding holidays). If your order is received on Saturday or Sunday, it’ll ship on Monday or the next business day (excluding holidays).

All orders are shipped via UPS. UPS ground packages are typically delivered within 5 business days, depending on where you live. You can choose expedited delivery to receive your order sooner.

In what states is a tax charged?

The tax rate and laws vary depending on the state we are shipping to. The state tax amount will appear during checkout.

Do you ship to PO boxes?

Unfortunately, we're not able to ship to PO boxes. Entering a PO box will result in shipping delays as we will need to contact you and request an alternate delivery address.

How do I check on my order?

Look for an email with your shipment tracking order.

How do I sign up to subscribe and save?

Starting your subscription is as easy as:

  1. Click on the product you want to buy.
  2. Enter your desired shipment frequency.
  3. Your product will now auto-ship to you.

Don’t forget to create an account with a password when you complete your subscription order. Learn more

Quality questions

Are JoySol products tested for safety and quality?

Yes, all of our products have seed-to-you traceability and are tested by an ISO/IEC certified lab. We control all aspects of the process to maintain high quality and reduce costs, to make top-of-the-line CBD more everyday affordable to everyone.

Where is your CBD sourced? Is it sustainably grown?

We are part of Clever Leaves and partner with global experts who are equally passionate about preserving our natural resources. All of our CBD is sustainably cultivated, extracted and refined from industrial hemp grown, harvested and dried in compliance with U.S. regulations to ensure purity and quality.

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